Our Purpose

01249 712074

theteam@cvag.co.uk

Our Purpose

We provide financial clarity and peace of mind, to help you step away from your business and spend time doing what you like to do best.

Our Aim:

our purpose2

Connect with You

Engaging with you through care and communication.

our purpose1

Keep You Informed

Providing clarity on the numbers you need, to help you and your business succeed.

our purpose3jpg

Give you Peace of Mind

Allowing you to have peace of mind, knowing your business and personal life are well balanced and thriving.

Our Relationship Charter

For us to be effective, we believe our clients need to share our core values:

    =

    Trust

    Mutual trust between colleagues, clients and contacts

    =

    Respect

    Respect for each other and for those we engage with

    =

    Attitude

    Have a positive attitude in everything we do, for everyone we do it for

    =

    Care

    Genuine care and empathy for our clients and each other

    =

    Communication

    Regular communication with our clients and each other

    =

    Community

    Actively seeking to help the local and wider community

    =

    Excellence

    Renowned for quality work and advice

    purpose2

    As a result, we only work with clients who share our belief in the importance of these values. In practice this means that:

     

    We will do everything in OUR power to:

    Connect with you

    • Communicate regularly to help understand you and your business
    • Refer our contacts to you, where we believe they could benefit from your products and services

    Keep you informed

    • Complete every task on or ahead of time, so that you never have to chase us
    • Do what we say we are going to do, when we say we are going to do it

    Give you peace of mind

    • Always be on the lookout for new ideas to help you to build a more successful business and achieve your goals
    • Maintain the high standards of integrity, honesty, openness, professionalism and confidentiality that you rightly expect from us

    You will do everything in YOUR power to:

    Connect with us

    • Share in our core values
    • Be open with us and let us know what you want from our relationship

    Keep us informed

    • Provide us with all the information we request in order to carry out our work
    • Respond to us when we ask questions and provide us with the answers

    Give us peace of mind

    • Tell us immediately if we do anything that you are in any way unhappy with, or that you want us to be doing for you
    • Pay us according to the timetable we agree on in advance